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Below is a short compilation of important maintenance tips to help keep your HydroMassage in optimum
condition so your business can reach it's true potential.


(*Do this first before calling HydroMassage Tech Support, as it will resolve most minor issues)
1. Shut down / turn off the Touchscreen monitor by pressing the blue power button
2. Unplug the HydroMassage 220V electrical cord from wall outlet
3. Re-boot the Touchscreen by pressing the blue power button again, and wait for the HydroMassage software to automatically load on the Touchscreen monitor
4. Once you see the HydroMassage software reboot on the Touchscreen, plug the HydroMassage 220V electrical cord back into wall outlet (only after you see a “Communication Error” box on the screen)
5. Wait approx 45 seconds for the system to initialize

If your HydroMassage bed does not have a Touchscreen control, simply unplug the 220V electrical cord from the wall outlet, wait approx 60 seconds, and plug the cord back in to re-initialize the system.

HydroMassage Maintenance Schedule SUGGESTED MAINTENANCE SCHEDULE
1. Reboot the PC and the HydroMassage per the instructions above.
2. We suggest using the HydroMassage regularly yourself so you have firsthand experience when discussing the benefits.

Every 3 Months
1. Add Defoamacide to ensure the water pressure stays consistent and clean. **ONLY USE HydroMassage Defoamacide.

    1. Add 2 teaspoons with 1 gallon distilled water if LESS than 30 massages /day
    2. Add 2 teaspoons with 2 gallons distilled water if MORE than 30 massages /day

1. Drain and clean bed. Replace the distilled water, and add 2 teaspoons of Defoamacide.  Instructions included both in the manual and on-line at this link:  Instructions

  1. Add 25 gallons if HydroMassage averages LESS than 30 massages / day
  2. Add 30 gallons if HydroMassage averages MORE than 30 massages / day

2. Vacuum dust from cooling system intake (every 6 months if needed). 

3. Replace the rubber barrier – See your owner's manual for step-by-step instructions.


HydroMassage Valuable InformationMORE VALUABLE INFORMATION...
  • Make sure the PC is plugged into the “Battery and Surge” part of the battery back-up (not the “Surge Only” outlet)

    Technical Support
    1-800-699-1008 x 1013
    Admin / Logistics
    1-800-699-1008 x 1010
    1-800-699-1008 x 1016
    Marketing Support
    1-800-699-1008 x 1027

    HydroMassage Marketing SupportMARKETING SUPPORT
    Click here to register for FREE access to myHydro Online Marketing Support where you can download marketing plans and videos as well as customize and print marketing material, specific to your business.

    Need a little extra marketing help? If you're not having as successful results as you'd hoped with your HydroMassage, you may need to make a subtle change in the way that you are promoting the bed in your facility – Call to speak with a HydroMassage Marketing Coach today at 800-699-1008.