Below is a short compilation of important maintenance tips to help keep your HydroMassage in optimum
condition so your business can reach it's true potential.
 | STEPS TO RESET HYDROMASSAGE: |
(*Do this first before calling HydroMassage Tech Support, as it will resolve most minor issues)
1. Shut down / turn off the Touchscreen monitor by pressing the blue power button
2. Unplug the HydroMassage 220V electrical cord from wall outlet
3. Re-boot the Touchscreen by pressing the blue power button again, and wait for the HydroMassage software to automatically load on the Touchscreen monitor
4. Once you see the HydroMassage software reboot on the Touchscreen, plug the HydroMassage 220V electrical cord back into wall outlet (only after you see a “Communication Error” box on the screen)
5. Wait approx 45 seconds for the system to initialize
If your HydroMassage bed does not have a Touchscreen control, simply unplug the 220V electrical cord from the wall outlet, wait approx 60 seconds, and plug the cord back in to re-initialize the system.
 | SUGGESTED MAINTENANCE SCHEDULE |
Weekly
1. Reboot the PC and the HydroMassage per the instructions above.
2.
We suggest using the HydroMassage regularly yourself so you have firsthand experience when discussing the benefits.
Every 3 Months 
Add defoamacide with a quart of water. This will ensure that the water pressure stays consistent and clean.
(Add 4 tablespoons of Defoamacide. USE ONLY JTL Defoamacide, or performance may be affected)
Annually
Change water one time per year – See your owner's manual for step-by-step instructions.
Every 2 Years
Change the rubber barrier – See your owner's manual for
step-by-step instructions.
 | MORE VALUABLE INFORMATION... |
Make sure the PC is plugged into the “Battery and Surge” part of the battery back-up (not the “Surge Only” outlet)
 | CONTACT HYDROMASSAGE DEPARTMENTS
|
| Technical Support |
1-800-699-1008 x 1013
|
| Admin / Logistics |
1-800-699-1008 x 1010
|
| Accounting |
1-800-699-1008 x 1016
|
| Marketing Support |
1-800-699-1008 x 1027 |
 | MARKETING SUPPORT |
Click here to register for FREE access to myHydro Online Marketing Support where you can download marketing plans and videos as well as customize and print marketing material, specific to your business.
Need a little extra marketing help? If you're not having as successful results as you'd hoped with your HydroMassage, you may need to make a subtle change in the way that you are promoting the bed in your facility – Call to speak with a HydroMassage Marketing Coach today at 800-699-1008.
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